Client Setup 98 windows xp sp3 using outlook 2003, 8 using outlook 2007 3 mac osx using mail 3 windows 7 x64 pro using outlook 2010 x32 server 2 exchange 2007 servers runnong on windows 2008 r2 exch01 mailbox server exch02 cas outlook anywhere and unified messaging not used test-outlookwebservices  and test-activesyncconnectivity pass with no errors test email autoconfiguration on the client passes with no errors https direct to availability Service url: https://exch02.domain.local/EWS/Exchange.asmx brings up the page after windows login prompt   Basically the problem is, the 3 outlook 2010 clients will not bring up free/busy info within the scheduling assistant. The office 2007 clients don't have a problem, so I would presume that the availability service is running as it is supposed to. any ideas? <?xml version="1.0" encoding="utf-8"?> <Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006"> <Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/outlook/responseschema/2006a"> <User> <DisplayName>David Feifer</DisplayName> <LegacyDN>/o=Paul Reed Smith Guitars, Ltd./ou=domain/cn=Recipients/cn=dfiefer</LegacyDN> <DeploymentId>4dd0be15-e01e-4eff-8d36-640af49c340c</DeploymentId> </User> <Account> <AccountType>email</AccountType> <Action>settings</Action> <Protocol> <Type>EXCH</Type> <Server>MDSTVEXCH01.domain.local</Server> <ServerDN>/o=Paul Reed Smith Guitars, Ltd./ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=MDSTVEXCH01</ServerDN> <ServerVersion>720180F0</ServerVersion> <MdbDN>/o=Paul Reed Smith Guitars, Ltd./ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=MDSTVEXCH01/cn=Microsoft Private MDB</MdbDN> <PublicFolderServer>MDSTVEXCH01.domain.local</PublicFolderServer> <AD>mdstvdc02.domain.local</AD> <ASUrl>https://mdstvexch02.domain.local/EWS/Exchange.asmx</ASUrl> <EwsUrl>https://mdstvexch02.domain.local/EWS/Exchange.asmx</EwsUrl> <OOFUrl>https://mdstvexch02.domain.local/EWS/Exchange.asmx</OOFUrl> <UMUrl>https://mdstvexch02.domain.local/UnifiedMessaging/Service.asmx</UMUrl> <OABUrl>Public Folder</OABUrl> </Protocol> <Protocol> <Type>EXPR</Type> <Server>webmail1.domain.com</Server> <SSL>On</SSL> <AuthPackage>Basic</AuthPackage> <OABUrl>Public Folder</OABUrl> </Protocol> <Protocol> <Type>WEB</Type> <External> <OWAUrl AuthenticationMethod="Fba">https://webmail1.domain.com/owa</OWAUrl> </External> <Internal> <OWAUrl AuthenticationMethod="Basic, Fba">https://mdstvexch02.domain.local/owa</OWAUrl> <Protocol> <Type>EXCH</Type> <ASUrl>https://mdstvexch02.domain.local/EWS/Exchange.asmx</ASUrl> </Protocol> </Internal> </Protocol> </Account> </Response> </Autodiscover>

I don't know if the outlook anywhere service has anything to do with it, but, it seems to be pulling information for a cas that was autoinstalled? on the mailbox server <was installed first> but was never activated. the iis website on this server is not active. also, OAB is stating that it is not configured for the user. ServerName : MDSTVEXCH01 SSLOffloading : False ExternalHostname : webmail.prsguitars.com ClientAuthenticationMethod : Basic IISAuthenticationMethods : {Basic} MetabasePath : IIS://MDSTVEXCH01.neptune.local/W3SVC/1/ROOT/Rpc Path : C:\Windows\System32\RpcProxy Server : MDSTVEXCH01 AdminDisplayName : ExchangeVersion : 0.1 (8.0.535.0) Name : Rpc (Default Web Site) DistinguishedName : CN=Rpc (Default Web Site),CN=HTTP,CN=Protocols,CN= MDSTVEXCH01,CN=Servers,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,C N=Paul Reed Smith Guitars,CN=Microsoft Exchange,CN =Services,CN=Configuration,DC=neptune,DC=local Identity : MDSTVEXCH01\Rpc (Default Web Site) Guid : cb30fa46-1e44-4b20-8249-7b9188ba6974 ObjectCategory : neptune.local/Configuration/Schema/ms-Exch-Rpc-Htt p-Virtual-Directory ObjectClass : {top, msExchVirtualDirectory, msExchRpcHttpVirtual Directory} WhenChanged : 9/26/2008 11:17:39 AM WhenCreated : 9/26/2008 11:17:39 AM OriginatingServer : mdstvdc02.neptune.local IsValid : True ServerName : MDSTVEXCH02 SSLOffloading : False ExternalHostname : webmail1.prsguitars.com ClientAuthenticationMethod : Basic IISAuthenticationMethods : {Basic} MetabasePath : IIS://MDSTVEXCH02.neptune.local/W3SVC/1/ROOT/Rpc Path : C:\Windows\System32\RpcProxy Server : MDSTVEXCH02 AdminDisplayName : ExchangeVersion : 0.1 (8.0.535.0) Name : Rpc (Default Web Site) DistinguishedName : CN=Rpc (Default Web Site),CN=HTTP,CN=Protocols,CN= MDSTVEXCH02,CN=Servers,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,C N=Paul Reed Smith Guitars,CN=Microsoft Exchange,CN =Services,CN=Configuration,DC=neptune,DC=local Identity : MDSTVEXCH02\Rpc (Default Web Site) Guid : 07b11a93-9976-41d0-b0cd-b7e69c58022e ObjectCategory : neptune.local/Configuration/Schema/ms-Exch-Rpc-Htt p-Virtual-Directory ObjectClass : {top, msExchVirtualDirectory, msExchRpcHttpVirtual Directory} WhenChanged : 1/28/2011 2:55:39 PM WhenCreated : 10/20/2008 12:53:23 PM OriginatingServer : mdstvdc02.neptune.local IsValid : True [PS] C:\Windows\System32>test-outlookwebservices -identity dfeifer |fl Id : 1003 Type : Information Message : About to test AutoDiscover with the e-mail address dfeifer@prsguitars .com. Id : 1006 Type : Information Message : The Autodiscover service was contacted at https://MDSTVEXCH02.neptune .local/Autodiscover/Autodiscover.xml. Id : 1016 Type : Success Message : [EXCH]-Successfully contacted the AS service at https://webmail1.prsg uitars.com/EWS/Exchange.asmx. The elapsed time was 169 milliseconds. Id : 1015 Type : Information Message : [EXCH]-The OAB is not configured for this user. Id : 1014 Type : Success Message : [EXCH]-Successfully contacted the UM service at https://mdstvexch02.n eptune.local/UnifiedMessaging/Service.asmx. The elapsed time was 218 milliseconds. Id : 1016 Type : Success Message : [EXPR]-Successfully contacted the AS service at https://webmail1.prsg uitars.com/EWS/Exchange.asmx. The elapsed time was 249 milliseconds. Id : 1015 Type : Information Message : [EXPR]-The OAB is not configured for this user. Id : 1014 Type : Information Message : [EXPR]-The UM is not configured for this user. Id : 1013 Type : Error Message : When contacting https://webmail.prsguitars.com/Rpc received the error The remote name could not be resolved: 'webmail.prsguitars.com' Id : 1017 Type : Error Message : [EXPR]-Error when contacting the RPC/HTTP service at https://webmail. prsguitars.com/Rpc. The elapsed time was 842 milliseconds. Id : 1006 Type : Success Message : The Autodiscover service was tested successfully. Id : 1021 Type : Information Message : The following web services generated errors. Contacting server in EXPR Please use the prior output to diagnose and correct the errors.

I don't know if the outlook anywhere service has anything to do with it, but, it seems to be pulling information for a cas that was autoinstalled? on the mailbox server <was installed first> but was never activated. the iis website on this server is not active. also, OAB is stating that it is not configured for the user. ServerName : MDSTVEXCH01 SSLOffloading : False ExternalHostname : webmail.prsguitars.com ClientAuthenticationMethod : Basic IISAuthenticationMethods : {Basic} MetabasePath : IIS://MDSTVEXCH01.neptune.local/W3SVC/1/ROOT/Rpc Path : C:\Windows\System32\RpcProxy Server : MDSTVEXCH01 AdminDisplayName : ExchangeVersion : 0.1 (8.0.535.0) Name : Rpc (Default Web Site) DistinguishedName : CN=Rpc (Default Web Site),CN=HTTP,CN=Protocols,CN= MDSTVEXCH01,CN=Servers,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,C N=Paul Reed Smith Guitars,CN=Microsoft Exchange,CN =Services,CN=Configuration,DC=neptune,DC=local Identity : MDSTVEXCH01\Rpc (Default Web Site) Guid : cb30fa46-1e44-4b20-8249-7b9188ba6974 ObjectCategory : neptune.local/Configuration/Schema/ms-Exch-Rpc-Htt p-Virtual-Directory ObjectClass : {top, msExchVirtualDirectory, msExchRpcHttpVirtual Directory} WhenChanged : 9/26/2008 11:17:39 AM WhenCreated : 9/26/2008 11:17:39 AM OriginatingServer : mdstvdc02.neptune.local IsValid : True ServerName : MDSTVEXCH02 SSLOffloading : False ExternalHostname : webmail1.prsguitars.com ClientAuthenticationMethod : Basic IISAuthenticationMethods : {Basic} MetabasePath : IIS://MDSTVEXCH02.neptune.local/W3SVC/1/ROOT/Rpc Path : C:\Windows\System32\RpcProxy Server : MDSTVEXCH02 AdminDisplayName : ExchangeVersion : 0.1 (8.0.535.0) Name : Rpc (Default Web Site) DistinguishedName : CN=Rpc (Default Web Site),CN=HTTP,CN=Protocols,CN= MDSTVEXCH02,CN=Servers,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,C N=Paul Reed Smith Guitars,CN=Microsoft Exchange,CN =Services,CN=Configuration,DC=neptune,DC=local Identity : MDSTVEXCH02\Rpc (Default Web Site) Guid : 07b11a93-9976-41d0-b0cd-b7e69c58022e ObjectCategory : neptune.local/Configuration/Schema/ms-Exch-Rpc-Htt p-Virtual-Directory ObjectClass : {top, msExchVirtualDirectory, msExchRpcHttpVirtual Directory} WhenChanged : 1/28/2011 2:55:39 PM WhenCreated : 10/20/2008 12:53:23 PM OriginatingServer : mdstvdc02.neptune.local IsValid : True [PS] C:\Windows\System32>test-outlookwebservices -identity dfeifer |fl Id : 1003 Type : Information Message : About to test AutoDiscover with the e-mail address dfeifer@prsguitars .com. Id : 1006 Type : Information Message : The Autodiscover service was contacted at https://MDSTVEXCH02.neptune .local/Autodiscover/Autodiscover.xml. Id : 1016 Type : Success Message : [EXCH]-Successfully contacted the AS service at https://webmail1.prsg uitars.com/EWS/Exchange.asmx. The elapsed time was 169 milliseconds. Id : 1015 Type : Information Message : [EXCH]-The OAB is not configured for this user. Id : 1014 Type : Success Message : [EXCH]-Successfully contacted the UM service at https://mdstvexch02.n eptune.local/UnifiedMessaging/Service.asmx. The elapsed time was 218 milliseconds. Id : 1016 Type : Success Message : [EXPR]-Successfully contacted the AS service at https://webmail1.prsg uitars.com/EWS/Exchange.asmx. The elapsed time was 249 milliseconds. Id : 1015 Type : Information Message : [EXPR]-The OAB is not configured for this user. Id : 1014 Type : Information Message : [EXPR]-The UM is not configured for this user. Id : 1013 Type : Error Message : When contacting https://webmail.prsguitars.com/Rpc received the error The remote name could not be resolved: 'webmail.prsguitars.com' Id : 1017 Type : Error Message : [EXPR]-Error when contacting the RPC/HTTP service at https://webmail. prsguitars.com/Rpc. The elapsed time was 842 milliseconds. Id : 1006 Type : Success Message : The Autodiscover service was tested successfully. Id : 1021 Type : Information Message : The following web services generated errors. Contacting server in EXPR Please use the prior output to diagnose and correct the errors.

Hi Are you using split dns? Same dns zonename internal as external? What names are included in your certificate? UC/SAN certificate? Get-Exchangecertificate | flJonas Andersson MCTS: Microsoft Exchange Server 2007/2010 | MCITP: EMA 2007/2010 | Blog: http://www.testlabs.se/blog | Follow me on twitter: jonand82

webmail1.prsguitars.com is our owa entry point on iis, prsguitars.com itself is actualy hosted for us by a company out of illinois. neptune.local is our internal domain. AccessRules : {System.Security.AccessControl.CryptoKeyAccessRule, System.Security.AccessControl.CryptoKeyAccessR ule, System.Security.AccessControl.CryptoKeyAccessRule} CertificateDomains : {webmail1, webmail1.prsguitars.com, autodiscover.prsguitars.com, MDSTVEXCH02.neptune.local, MDSTVE XCH02} HasPrivateKey : True IsSelfSigned : False Issuer : CN=MDSTVDC03, DC=neptune, DC=local NotAfter : 1/31/2013 9:46:05 AM NotBefore : 2/1/2011 9:46:05 AM PublicKeySize : 1024 RootCAType : Enterprise SerialNumber : 343D77F10000000000A4 Services : IMAP, POP, IIS, SMTP Status : Valid Subject : CN=webmail1, OU=IT, O=Paul Reed Smith Guitars Ltd., L=Stevensville, S=Maryland, C=US Thumbprint : 53D93AD4DCF93261D3FFFE1D8853290ED8D53688 ===================================================== OABInteg (Offline Address Book Integrity Checker) Product Version 06.05.7839.2 OABInteg.exe Microsoft Corporation, Copyright (C) 2006 - 2008 Microsoft and Windows are registered trademarks of Microsoft Corporation. ===================================================== Command line arguments: oabinteg.exe /s:MDSTVEXCH01 /t:storealtest Program started at: 02:43:35 PM Running OABInteg on: MDSTVEXCH02\dom_admin Trying to connect to: GC://MDSTVEXCH01 Failure: ADsOpenObject ADSI Error: hr = 0x8007203a - LDAP_SERVER_DOWN - ERROR_DS_SERVER_DOWN: Cannot ntact the LDAP server. Function: HrGetRootDSEData Line number: 177 Unable to obtain the configuration container. ===================================================== OABInteg (Offline Address Book Integrity Checker) Product Version 06.05.7839.2 OABInteg.exe Microsoft Corporation, Copyright (C) 2006 - 2008 Microsoft and Windows are registered trademarks of Microsoft Corporation. ===================================================== Command line arguments: oabinteg.exe /s:MDSTVEXCH01 /t:certtest Checking to see if OABInteg is running on an Exchange Server Checking version of Exchange Server Exchange 2007 Version: 8.0.240.6 Starting Test 18 - Starting OAB Certificate Filtering Test NOTE: By default this test is set to 0 which is default for filtering. Run this on your exchange server to detect your settings. For more information please see: 'http://blogs.msdn.com/dgoldman/archive/2008/11 /21/oabinteg-and-certificate-testing.aspx' NOTE: You can use the /v:2 switch for maximum logging. This switch will display everything MAPIInitialize Failure: hr = 0x80004005 - MAPI Error = E_FAIL: General access de nied error. Function: StartMapi Line number: 121 M Failure: hr = 0x80004005 - MAPI Error = E_FAIL: General access denied error. Function: DeleteNewProfile Line number: 337 VERBOSE: Test-OutlookWebServices : Beginning processing. VERBOSE: Testing Outlook Web Services. Id : 1003 Type : Information Message : About to test AutoDiscover with the e-mail address dfeifer@prsguitars.com. Id : 1006 Type : Information Message : The Autodiscover service was contacted at https://MDSTVEXCH02.neptune.local/Autodiscover/Autodiscover.xml. Id : 1016 Type : Success Message : [EXCH]-Successfully contacted the AS service at https://mdstvexch02.neptune.local/ews/exchange.asmx. The elap sed time was 31 milliseconds. Id : 1015 Type : Success Message : [EXCH]-Successfully contacted the OAB service at https://mdstvexch02.neptune.local/ews/exchange.asmx. The ela psed time was 0 milliseconds. Id : 1014 Type : Success Message : [EXCH]-Successfully contacted the UM service at https://mdstvexch02.neptune.local/UnifiedMessaging/Service.as mx. The elapsed time was 0 milliseconds. Id : 1016 Type : Success Message : [EXPR]-Successfully contacted the AS service at https://webmail1.prsguitars.com/EWS/Exchange.asmx. The elapse d time was 46 milliseconds. Id : 1015 Type : Success Message : [EXPR]-Successfully contacted the OAB service at https://webmail1.prsguitars.com/EWS/Exchange.asmx. The elaps ed time was 0 milliseconds. Id : 1014 Type : Information Message : [EXPR]-The UM is not configured for this user. Id : 1017 Type : Success Message : [EXPR]-Successfully contacted the RPC/HTTP service at https://webmail1.prsguitars.com/Rpc. The elapsed time w as 156 milliseconds. Id : 1006 Type : Success Message : The Autodiscover service was tested successfully. dc03 has my microsoft pki running server 2003. I am not worried about getting oa working, but free/busy on internal clients makes making meetings a little hard. oab seems to be having some trouble, not sure if this may be a root cause or not. The outlook icon is showing the double icons, and can not download the oab. and when i run oabinteg.exe /t:storealtest i get Failure: ADsOpenObject ADSI Error: hr = 0x8007203a - LDAP_SERVER_DOWN - ERROR_DS_SERVER_DOWN: Cannot ntact the LDAP server. Though I have no problem manually going in to adsiedit.

Hi, Please enable Outlook Logging on the Outlook 2010, then reproduce this issue and collect the Free/Busy log under %temp%\temp\olkas folder. Then post here. Thanks AllenAllen Song

I did something yesterday that appears to have fixed the problem. Most probable is the fact that all of the virtual directories had accept client certificates selected under ssl settings. Changed this to ignore for all directories.